These are some of the many testimonials we have received from satisfied customers. Our client list includes private companies, the public sector and charities - see Clients page.
"WorkScales has provided us with a valuable coaching and stress management service since 2003 (then called LifeScales). Lunchtime presentations to staff gave them a clearer idea of how to prevent becoming stressed and staff with personal or work-related problems have been helped with counselling services. Other members of staff have benefited from performance coaching, which has given them a clear direction and sense of purpose within the company, increasing their productivity and motivation.
WorkScales has also helped us with a stress assessment and individual counselling. This has resulted in significant improvements in employee satisfaction within the company and has helped resolve work based and personal issues.
WorkScales is always a reliable provider, efficient and responsive to urgent requests as well as pro-actively supporting the longer term needs of our business. In many cases it is useful to have an external and independent resource to evaluate a situation and propose a resolution; I have no hesitation in recommending Madeleine and her team.”
Abigail Goswell - Human Resources Manager
Draeger Medical UK Limited
"Cache has been through immense periods of change over the last three years and, during this period, WorkScales has provided us with outplacement support, management coaching and stress management services. This has smoothed the transition and enabled our employees to embrace change positively within our organisation or to move on with confidence.
WorkScales has provided us with both one-to-one coaching and counselling servies and has run a series of preventative stress management workshops for our managers and employees. As a result, we believe the organisation's employees are much better equipped to deal with change and the issues that arise in working life. We would recommend using WorkScales to help you through your change processes."
Beverley Lucas-Payne - Human Resources Manager
Council for Awards in Children's Care & Education
“Workscales provided us with a professional, responsive and flexible service at reasonable cost during a crucial time of organisational change and continues to be an essential provider of our staff-care programme."
Guy Sargeant - HR Team Leader
Watford Borough Council
"Excellent" ... "Very helpful"..... "Extremely beneficial in the current situation we're in" "...accessible to all levels" ... "empowering not overpowering"... "Very useful day" " ....reminded me of all the things I should do and don't!" ..."Very good and informal atmosphere so all had confidence to speak up".... "maintained my interest"...."Felt more secure in going after vacancies never tried before" .... "Well structured, supportive environment"...."Very helpful and clear" ...." Well designed and delivered ...."Very confidence boosting." ...."Very good - glad I came!"
Watford Borough Council Workshop Attendees
My experience with WorkScales has been very positive. The coaching gave me the tools and opportunity to reflect on my personal behaviours, values and motivation and then to develop an action plan to make the necessary changes to get my career back on track and moving forward again.
I work for a great employer that proactively supports and encourages personal development. In my case, my management and I jointly acknowledged that some bespoke training, rather the conventional ‘off the shelf’ resources often used by larger companies, might provide a solution. Having witnessed the changes David made, and after an initial consultation, I was reassured that Workscales could provide the personal coaching and mentoring, tailored to my particular situation.
The Discus analysis was a particularly useful and insightful system that provided a baseline to work from. From here, we mapped a Development Plan and shared ideas and tools to help me improve my style of leadership, and to be more focused and effective in my current role. Importantly for me, I have been able to affect subtle but impactful changes without significantly compromising my personal values and beliefs. Now, reflecting on the recent past, my motivation has increased and I am once again enjoying my role. Recent feedback from colleagues and business partners has been very positive and endorses the value and effectiveness of the help and expertise received from Madeleine.
Andrew - Manager
GlaxoSmithKline
“Madeleine worked for me and provided career coaching to an IT Consultant who wanted to change his career. Her guidance and advice was welcomed by the Consultant who managed to rethink his career path which he is currently following with a new found energy”
Stewart Watson - Managing Director
HR Resolve Ltd
“On several occasions in the past few years we have recommended Madeleine to company clients who have had employees suffering with stress. We have always heard good reports of her work. Then last year we had an employee who was off sick with stress. After a few sessions with Madeleine, the employee was quickly back on track and on top of their workload"
Ian Tottman - Senior Partner
Pickworths Solicitors
“Madeleine approached the situation in a professional manner. She dealt with it admirably and resolved the issues. Through her expertise, my previous company saved a large sum of money. I would recommend her.”
Lindsay Blackman - Owner
Home Styling Expert (formerly HR Manager with a construction company).
“Madeleine's focus on the management of change as well as coaching is grounded not just in her great insight but also her outstanding ability to engage with individuals. I would have no hesitation in recommending Madeleine to any organisation or individual that was looking to manage a transition or seeking to break out of a limiting situation. Madeleine excels when working on issues or scenarios that either are at cause of stress or are as a result of stress.”
Owain Powell-Jones - Head of Commercial Development
Spectrum Message Services Ltd.
"I would like to take this opportunity to thank you for your helpful advice and support when I retired from work. I also know from the others that left the company around the same time just how grateful we all were. Retirement is one of THE big steps in life and it is good to know that there is someone around like you when it happens. "
Ed Messenger (formerly with Cache)
"Madeleine worked with me in 2005 to help me sort out my CV and practise interview techniques with me after I took voluntary redundancy. I found her direct, honest and constructive approach enormously supportive. I found Madeleine did not pull any punches which really helped me prepare for a tough 3 stage interview resulting in a offer of a more senior role with the opportunity of a promising career. I would strongly recommend her for outplacement services to support staff in what is normally a stressful time."
Claire Sedge- Senior HR Manager
Financial Times
"Lots to think about and prioritise." ..." I enjoyed most of it, especially time management" .... "It left me with a feeling that I can cope with everything I "think" I have to do each day." ...." I have gained the capacity to look at ways to improve my own life style and to make work/social more balanced." ..." The part I found most useful was identifying areas of stress in my life." ..." I have gained strategies to build up self-esteem." "Excellent".
Participants in Stress Management Workshop for Teachers
Bishop Wood C of E School
"The workshop gave a number of valuable insights into how to cope with the pressures of teaching today. It effectively introduced to us some strategies for remembering the importance of our lives outside school and how we might all to start to achieve that crucial work/life balance."
Jon Hall, Head Teacher
“It was all useful!”….. “Excellent” …. “A very informative day, that will help me to look at my own stress levels and realise how bad they are. I will think positively.” …..“I will be positive and give time to think about stress and self”. … “I realise I need to evaluate current lifestyle and rebalance my life.”…. “Have gained a better awareness of my own continuing sources and symptoms of stress”.
Participants in Stress Management Workshop for Teachers
John Warner School